Every job, covered.
Your CraftCover card lands in your app the moment the work is completed. Comprehensive rework windows from 48 hours to 2 years, and damage cover up to ₹25,000.
Coverage window by service
Rework windows are guaranteed in writing on your digital warranty card.
| Service craft | Basic & Plus Window | Luxe Package Window | Damage Cover |
|---|---|---|---|
| Salon for Women | 7 days | 14 days | ₹10,000 / ₹25,000 |
| Grooming for Men | 7 days | 14 days | ₹10,000 / ₹25,000 |
| AC Care & Repair | 30 days | 90 days | ₹10,000 / ₹25,000 |
| Deep Cleaning | 48 hours | 48 hours | ₹10,000 / ₹25,000 |
| Plumbing | 30 days | 90 days | ₹10,000 / ₹25,000 |
| Wall Painting | 1 year | 2 years | ₹10,000 / ₹25,000 |
Members get double the rework window
Craft Pass subscribers enjoy 2× coverage periods on every booking (e.g. 60 days on AC Care and 2 years on plumbing).
How to claim in three taps
Tap Claim in your wallet
Open your digital CraftCover card from the Bookings tab and select Claim Rework.
Snap a quick photo
Show the unresolved leak or missed area. Our claims desk reviews it within 2 hours.
Free rework visit
A certified Master Crafter arrives within 48 hours to redo the work at ₹0 cost.
What is covered and what isn't
What is covered
- ✓Cooling regression or persistent refrigerant leaks within 30–90 days
- ✓Paint flaking, blistering or edge peeling within 1–2 years
- ✓Water seepage from repaired joints or pipe fittings within 30–90 days
- ✓Direct accidental property or appliance damage up to ₹25,000
What is not covered
- ✕Unrelated appliance electrical failures or compressor burnout
- ✕Structural building seepage from external walls or upper floors
- ✕Repairs modified or tampered with by external roadside technicians
- ✕Normal wear and tear or accidental physical drops by the homeowner
CraftCover FAQ
Is there a fee to claim?+
No. Claiming CraftCover rework is 100% free with no inspection fees or visit charges.
Will it be the same Crafter?+
If they're free and you were happy with them, yes. Otherwise, a senior Master Crafter is assigned automatically.
How fast will rework happen?+
We call within 2 hours of your claim submission and schedule your free rework visit within 48 hours.
What if you say no to a claim?+
We'll explain the exact reason in writing, and offer a diagnosis visit by a field supervisor.