Safe on both sides of the door.
Trust is earned through transparency. We implement mutual verification, emergency protocols, and strict product hygiene standards.
For Customers
ID & Police verification
Every Crafter undergoes biometric Aadhaar verification and criminal record checks before onboarding.
Start OTP at the door
Work cannot commence until you share the 4-digit code generated in your app.
Live GPS trip tracking
Follow your Crafter's arrival route on a live map with real-time ETA updates.
Share status with family
Generate a live tracking link with a single tap to let family members monitor the job.
Sealed CraftKit products
Single-use hygiene packs and consumables opened in front of you. Verify serials with Seal Check.
Cashless & Quote Locked
All transactions handled digitally inside the app. No unapproved offline cash demands.
For Crafters
Customer ratings by Crafters
Crafters rate customers after each visit to ensure respectful, safe working environments.
In-app SOS emergency trigger
A 3-second hold triggers silent alerts to the dispatch team and local police authorities.
Women's 5-minute safety desk
A dedicated 24×7 women's rapid-response team answering priority calls in under 5 minutes.
'Leave if unsafe' policy
Crafters have the unconditional right to leave unsafe or hostile premises with zero cancellation penalty.
Comprehensive job insurance
₹5,00,000 on-duty accident cover and ₹1,00,000 emergency medical hospitalisation support on every visit.